Privacy Policy

1. Privacy Policy & Disclaimer
Dear Visitor, at Twiga Stationers & Printers Limited we respect and protect your privacy. This website has been created to provide information about our company, products and services. This privacy policy describes how and why we collect information about you as a user. This privacy statement applies only to information gathered on this site. We strongly encourage you to read the privacy statements of every site you visit that gathers personally identifiable information.

2. Why we gather information
We use information about our visitors to improve our products and gather vital information that could help us improve our websites. We take your privacy seriously, and we only collect and keep information as long as we need it for a specific task. We will never transfer or sell personally identifiable information about our visitors to a third party unless we explicitly state so at the time of collection, or ask for your permission before doing so.

3. Two types of information
Some information we ask you for directly, but other information is collected automatically. All information collected automatically is stored in an aggregate form and can not be used to identify you as a specific individual. To provide additional functionality on our websites, answer your enquiries, and improve our products, we occasionally ask you to provide us with information that can at times be personally identifiable and sensitive.

As a result, information gathered by us can be divided into two main categories: personally identifiable and sensitive information, and aggregated visitor statistics.

We do not link aggregated visitor statistics with personally identifiable and sensitive information.

Aggregated visitor statistics
When you visit one of our websites, we automatically collect general information about your computer and its location, as well as where you came from. This information can not be used to identify you as an individual. This information is only used in aggregate form to tell us where our visitors come from, what they look at, and where they spend the most time. This allows us to improve our websites to create a better experience for you.

Information we gather automatically:

  •  Your referrer (i.e. where you came from, e.g. Google)
  • Date and time of your visit
  • Your regional and language settings (to determine which country you are in)
  • Operating System (Windows, OS X, Linux etc.)
  • Browser & Browser Version (Internet Explorer, Firefox, Opera, Safari etc.)
  • Screen Resolution (1280×1024, 1024×768, etc.)
  • JavaScript support
  • Java support
  • First party Cookie support (Whether you allow us to place a cookie on your computer)
  • Visitor ID (Provided by a cookie we place on your computer when possible, helps us measure how many visitors return to our websites)
  • IP address (Your computers address on the internet)
  • The title of the page you are viewing
  • The URL of the page you are viewing

Personally identifiable information

At times, we need to collect more personal information about you. Some of our websites might require you to register in order to log in, in which case you will be required to provide personal information about yourself to us. We might also collect your name and email address to enter you into a prize draw for a survey that you fill out on our site. We might ask you for information such as your age and occupation to better understand our visitors, and to improve your visitor experience. Typically, the information we ask for includes some of the following, but this list is not exhaustive:

  • Contact details, such as your name and e-mail/ postal address
  • Basic information about you, such as age and gender
  • Other information may also be asked, when relevant, and could include information about lifestyle or the household you live in as these – impact aspects of managing medical conditions.
  • In any case, whenever we ask you for any personally information that can be used to identify you as an individual, we will always provide an explanation as to why we gather the information, how we gather it, how we store it, and how we plan on treating and using it.

We will only gather this information if you specifically agree to ‘opt-in’, i.e. you explicitly give us your consent to collect this information from you. We will not gather any personally identifiable information from you unless you specifically agree to provide it to us.

We will only gather and store personally identifiable information for the purpose stated during the gathering process. When we finish processing your information for the stated purpose, we will erase and destroy it to ensure your privacy.

There is always a lot of information that a company can ask you for, but Twiga Stationers & Printers Limited will only ask for information where there is a clear and necessary need for that information, which is clearly and adequately explained to you. You will always have a choice as to what information you provide. Also, you can write to us and ask for a summary of information we have that relates to you or, if the site does not provide the opportunity for you to directly edit information you provided, contact us to have information deleted or modified.

4. How we gather information
There are three main ways in which we gather information. They will be explained below.

Server logs
As with most other web sites, our servers keep logs over which files were downloaded, and which computers downloaded those files. Information gathered by our servers can be analysed and used to create aggregate visitor statistics which we use for evaluating and improving our sites.

We use a javascript based visitor tracking solution and this software uses cookies on your computer together with small javascripts on our pages that are executed every time you click somewhere on our site. We use this software for tracking clickstream data and analysing various patterns of user behavior, which is vital to our understanding of our visitor’s needs and interest, and our ability to improve our sites.

Aggregate visitor information is sent by your computer to secure servers owned by Twiga Stationers & Printers Limited and located in USA. Only Twiga Stationers & Printers Limited is allowed to access this data. Sale or transfer of any data to a third party is strictly forbidden.

A cookie is a small text file that is stored by us on your computer for record-keeping purposes. Our javascript visitor tracking solution uses cookies as a way of identifying whether a visitor that comes to our site is a new visitor, or a visitor that has been to our site before. We use both session ID and persistent cookies to track your viewing of our site. A session cookie expires as soon as you leave our site, while a persistent cookie stays on your computer to help us measure the number of returning visitors to our site.

Cookies are also used by us to ensure that you don’t have to enter your password or otherwise identify yourself more than once per visit.

You can easily remove persistent cookies from your computer by following directions written in your browsers help documentation, you can also use your browsers help documentation to find out how to stop your computer from accepting cookies from the websites you visit.

Blocking or erasing cookies from your computer will not affect your ability to visit or view our site, but some functions such as surveys and tools might operate with reduced functionality or not at all.

5. Disclosure to Third Parties
We store our aggregated visitor traffic data, and survey data on their secure servers in USA. Twiga Stationers & Printers Limited is strictly forbidden from transferring any part of our data stored on their servers to any other third party.

We don’t share personally identifying or sensitive information with other third parties without your prior explicit permission, except when required by law or official regulations. Such information is kept within Twiga Stationers & Printers Limited’s secure servers. We may disclose, only in aggregate form, our statistical analysis or demographics of users to third parties, e.g. “x% of site visitors are men”.

If we want to work with another organisation where data sharing may be considered, we will ask your permission (and are legally obliged to do so) to share your individual information. If you agree to this, we ensure that our partners honor this Privacy Policy.

6. Protection for Children
Protecting the privacy of children is important. Twiga Stationers & Printers Limited does not intend to collect personally identifiable information from children (a child is defined as being under the age of 18 without permission of the child’s parent or legal guardian. Children should submit personally identifiable information to Twiga Stationers & Printers Limited only with the explicit permission of their parent or legal guardian. Where appropriate, we will instruct children not to submit personal information. If your child has submitted personal information and you would like to request that such information be removed, please contact

7. Customer Questions

If you have any questions about the Twiga Stationers & Printers Limited Privacy Policy, its implementation, the accuracy of your personal information or the use of the information collected you may contact us via e-mail at

8. Changes and Updates
Twiga Stationers & Printers Limited will keep this Privacy Policy updated. We reserve the right to change this policy at any time. A change in internet privacy policy will be communicated here, and if this change affects your personal data, you will be contacted by us if you have given us your contact details and permission to contact you. Twiga Stationers & Printers Limited owns the rights to this Privacy Policy text.

9. Legal Disclaimers

Information purposes
The content presented on the Twiga Stationers & Printers Limited website is presented solely for informational purposes. The site does not provide you with advice or recommendation of any kind and should not be relied on as the basis for any decision or action. You are advised to consult professional advisers in the appropriate field with respect to the applicability of any particular aspect of the contents. In particular, nothing on this website constitutes an invitation or offer to invest or deal in Twiga Stationers & Printers Limited securities.

Further, the site provides selected information of diseases and their treatment. Such information is not intended as medical advice. Such information is not a substitute for the advice of a health care professional. If you have or suspect having any health problems, you should consult your general practitioner or other qualified health provider.

Information provided ”as is”
The information on this site is provided “as is” and Twiga Stationers & Printers Limited makes no representations or warranties, expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose or non-infringement. Twiga Stationers & Printers Limited makes no representations or warranties of any kind as to the completeness, accuracy, timeliness, availability, functionality and compliance with applicable laws. By using this website you accept the risk that the information may be incomplete or inaccurate or may not meet your needs or requirements.

Disclaimed liability
Neither Twiga Stationers & Printers Limited nor our content providers shall be liable for any damages or injury arising out of your access to, or inability to access, this site or from your reliance on any information provided herein. Twiga Stationers & Printers Limited disclaims any and all liability for direct, indirect, incidental, consequential, punitive, and special or other damages, lost opportunities, lost profit or any other loss or damages of any kind. This limitation includes damages or any viruses, which may affect your computer equipment.

Links to other sites
This website contains links to other sites that are not owned or controlled by Twiga Stationers & Printers Limited please be aware that we are not responsible for or have control over the privacy policies of these sites.

This privacy statement applies only to information gathered on this site. We strongly encourage you to read the privacy statements of every site you visit that gathers personally identifiable information.

Sites linking to us
Twiga Stationers & Printers Limited does not endorse web sites linking to Twiga Stationers & Printers Limited sites. Twiga Stationers & Printers Limited is not responsible for content on these liked sites or for control over information that users may choose to provide to these sites.

Twiga Stationers & Printers Limited reserves its right to alter, modify, substitute or delete any content of or may restrict access to or discontinue distribution of this site at any time and at its sole discretion.

Copyright and use of content
The content of this website is the property of Twiga Stationers & Printers Limited and is protected by copyright laws. The trademarks, service marks, trade names, logos and product displayed on this site are protected worldwide, and no use of any of these may be made without the prior written consent of Twiga Stationers & Printers Limited . You are welcome to download the content of this website, however, only for your personal and non-commercial use. No modification or further reproduction of the contents is permitted. The content may otherwise not be copied or used in any other manner.

Use of questions and comments
Any questions, comments, suggestions or any other communications, including any ideas, inventions, concepts, techniques or know how you may forward to this site or otherwise to Twiga Stationers & Printers Limited, electronically or by any other means, are on a non-confidential basis and will become the property of Twiga Stationers & Printers Limited, which Twiga Stationers & Printers Limited without restriction may use in any fashion and for any purposes whatsoever including developing, manufacturing and/or marketing goods or services.

Governing Law
Your access and use of this website and the contents hereof shall be governed by and interpreted in accordance with the Laws of Kenya.